“I was compelled to write a letter based on my experiences with NIR. As an owner of a property management company, I work with a lot of vendors. I was really taken with a few things about my experience.
The sales force has a very personal touch and really cares about how to service you best. They are always quick to respond and follow through every time they say they will do something. Each building that we have contracted NIR to maintain is assigned its own repair person. This means that the same person oversees the building and is familiar with any issues and past or future repairs planned. This is a huge plus. Our repair tech also calls to give me updates on the status of problems before proceeding.
Lastly, out of all the roofing companies that we have worked with, this one is the most professional, courteous, responsible, and honest. It is a pleasure working with them!”