Welcome to the NIR Customer Portal. Find important roofing resources, request service, access customer information, and connect with the NIR Roof Care® team.
Need roofing service or have an issue that needs attention?
Experiencing an active leak or roofing emergency?
Need pricing for repairs, maintenance, or other roofing work?
Start needed roof management and services on a property.
Helpful information on commercial roofing, maintenance, and roof care.
Have a question about your property or current service?
NIR provides ongoing support and resources for commercial property owners and managers throughout Illinois, Wisconsin, and Indiana. Whether you need to request roof service, address a leak, review your roof care options, or plan for future repairs, our team is here to help.
Our commercial roofing services include preventative maintenance, roof inspections, repairs, emergency service, and ongoing roof management. Regular roof maintenance can help identify developing issues before they become larger problems, while consistent documentation gives you a clearer understanding of your roof’s condition over time.
As an NIR customer, you can use this portal to quickly access helpful information, request service or proposals, learn more about the NIR Roof Care Plan®, and connect with your NIR team. Our goal is to make managing your commercial roofing needs straightforward, proactive, and easier to plan for.
Existing NIR customers can use the Request Service option on this page to submit a service request. Include the property location, a description of the issue, and any helpful photos or details. Our team will review the request and coordinate the appropriate next steps.
If your property is experiencing an active roof leak or another urgent roofing issue, use NIR’s Emergency Service option or contact our team directly. Providing the property address, location of the issue, and photos when possible can help us respond more efficiently.
The NIR Roof Care Plan® provides ongoing preventative roof maintenance designed to help identify and address developing problems before they become larger issues. Depending on the plan, services may include scheduled inspections, preventative maintenance, debris removal, condition reporting, photo documentation, and ongoing support from your NIR team.
Commercial roofs should be inspected regularly to identify developing issues and maintain the roof’s condition. Inspection frequency can vary based on the roof system, age, condition, property use, and environmental exposure. Regular inspections, along with additional inspections after significant weather events, can help identify problems before they lead to costly damage.
Preventative maintenance can help extend the useful life of a commercial roof by identifying and addressing minor issues before they develop into larger failures. Regular inspections, maintenance, and documentation also help property owners make informed decisions about repairs, budgeting, and eventual roof replacement.
Customers can use the Request a Proposal option on this page to contact NIR about roofing repairs, preventative maintenance, or other commercial roofing needs. Providing the property location and a description of the requested work helps our team understand the project and prepare the appropriate next steps.
Have a question about your roof, need service, or want to discuss your property’s roofing needs? Complete the form below and our team will follow up.
NIR Roof Care® helps commercial property owners and managers take a proactive approach to roof maintenance through scheduled inspections, preventative service, documentation, and ongoing roof management.
Need Emergency Services? Give our emergency line a call at
1-800-221-7663.